Sometimes things don't work out the way you expected.

Purchases from a retailer (not at Bloomaker.com)

We want to ensure that your Bloomaker product purchase meets your expectations. If you've ordered our products online, we kindly ask you to open the package as soon as it arrives and check if the correct item has been delivered. If you notice any discrepancies or encounter any issues, please contact the retailer promptly via email or by phone. To assist them in resolving your concern, provide relevant information such as the order number, item name, SKU number, and include a photo of the product and label if possible.

If you've purchased Bloomaker items from a physical retail store, we recommend returning to the same store for assistance with any concerns or inquiries.

Please note that Bloomaker can only process refunds or provide replacements for items purchased directly from our website, Bloomaker.com. For products bought from other retailers, we kindly ask you to contact the respective retailer for assistance regarding refunds. We appreciate your understanding and cooperation in this matter.

Purchases from Bloomaker.com

Upon receiving your package, we kindly request that you promptly open it and verify the contents to ensure the correct item has been delivered. If you discover that the wrong item has been sent or encounter any issues with your order, we urge you to contact us without delay. To ensure timely assistance, please reach out to us within 2 days of receiving your order by replying directly to the order confirmation email you received from us. This is the most efficient method to contact us regarding your order. Please note that any reshipment of Bloomaker products will void our returns policy.

Quality concern:

If you encounter a quality issue, we're here to assist you. Please click the (?) Support button located at the bottom right corner of this page to contact us. When reaching out, kindly provide the following required information for our assessment:

  • Order number

  • SKU / Item name

  • A photo of the item(s) for visual inspection

  • Description of your specific concern

We appreciate your cooperation and look forward to resolving any issues promptly.

Returns Less Than 30 Days


At Bloomaker.com, we understand that sometimes returns are necessary. We offer a return policy for merchandise purchased on our website. Here are the details:

  • You have up to 30 days from the date of receipt to initiate a return for a refund (excluding shipping and handling fees).

  • Please note that all returned items are subject to a visual inspection.

  • In some cases, we may request a physical return to our warehouse, and return shipping will be the responsibility of the customer. However, in most instances, a return shipment will not be necessary.

  • To initiate a return, simply reply to the order confirmation email you received from us and provide the following information:

    • Order number

    • SKU/item name

    • A photo of the item(s) for visual inspection (required for refunds, store credit, or discounts)

    • Brief description/reason for return

Please ensure that items are safely packaged in their original packaging before returning them. Kindly note that customers are responsible for all return delivery costs.

We strive to provide excellent customer service. If you have any further questions or concerns, please don't hesitate to contact us.

Returns Less Than 90 Days

At Bloomaker.com, we want to ensure your complete satisfaction with our products. While we do not offer refunds after 30 days of receipt, we strive to make your experience with us a positive one. Here's what you need to know:

  • If you are not satisfied with your order within 90 days of receiving it, we will make every effort to address your concerns and find a suitable solution.

  • In some cases, we may request a physical return to our warehouse, and return shipping will be the responsibility of the customer. However, in most instances, a return shipment will not be necessary.

  • Rejected items are subject to a visual inspection to determine eligibility for store credit or discount codes on a future order. To initiate this process, please reply to the order confirmation email you received from us and provide the following information:

    • Order number

    • SKU/item name

    • A photo of the item(s) for visual inspection (required for store credit or discounts)

    • Brief description/reason for return

At Bloomaker.com, we value your satisfaction and will do our best to ensure a positive resolution. If you have any further questions or concerns, please don't hesitate to contact us.

Important reminder: Amaryllis bulbs are live, perishable plants. When you choose to reship bulbs to a different address, please be aware that Bloomaker cannot accept responsibility for any damages that may occur during the reshipment process.